Shipping Policy for Rosereverie.shop 

Welcome to Rosereverie.shop, operated by Rosereverie.shop ("we," "us," or "our"). This Shipping Policy outlines the terms and conditions governing the shipping of women's clothing and related products purchased on our website (the "Site") at rosereverie.shop. By making a purchase, you agree to be bound by this Shipping Policy, which is incorporated into our Terms of Service.

1. Shipping Destinations

We currently ship to addresses within the United States, including all 50 states, Washington, D.C., and U.S. territories (e.g., Puerto Rico, Guam). International shipping may be available in select regions; please check the Site or contact us for availability.

2. Shipping Methods and Costs

• Available Shipping Methods: We offer the following shipping options, which may vary based on your location and order details:

  • Standard Shipping: Estimated delivery within 5-7 business days.

  • Expedited Shipping: Estimated delivery within 2-3 business days.

  • Overnight Shipping: Estimated delivery within 1 business day (available for select locations).

• Shipping Costs: Shipping fees are calculated at checkout based on the selected shipping method, order weight, and destination. All costs are displayed in U.S. Dollars (USD) before you confirm your order.

• Free Shipping: We may offer free standard shipping on orders meeting a minimum purchase amount, as specified on the Site at the time of purchase.

3. Order Processing

• Processing Time: Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and U.S. federal holidays. Processing times may vary during peak seasons or promotional periods.

• Order Confirmation: You will receive an email confirmation once your order is processed, including tracking information (if available) when the order ships.

4. Delivery

• Delivery Timelines: Estimated delivery times begin once the order is handed over to the shipping carrier. These are estimates only and not guaranteed. Delays may occur due to carrier issues, weather, or other unforeseen circumstances.

• Carrier: We partner with trusted carriers such as USPS, FedEx, or UPS. The carrier used will depend on your selected shipping method and location.

• Tracking: Tracking information will be provided via email for all orders shipped with a trackable service. You can monitor your order’s progress directly through the carrier’s website.

5. Responsibility for Shipments

• Risk of Loss: Rosereverie.shop is responsible for your order until it is handed over to the shipping carrier. Once the order is with the carrier, the risk of loss or damage transfers to you. We recommend contacting the carrier directly to file claims for lost or damaged shipments.

• Incorrect Shipping Information: You are responsible for providing accurate shipping information at checkout. If an order is returned due to an incorrect or incomplete address, you may be responsible for additional shipping fees to reship the order.

6. Undeliverable Packages

• Failed Delivery Attempts: If a package is undeliverable due to multiple failed delivery attempts or refusal by the recipient, it may be returned to us. You may be responsible for additional shipping fees to reship the order.

• Unclaimed Packages: If a package is returned to us as unclaimed, we will issue a refund for the product cost, minus original shipping fees, upon receipt of the returned package. Alternatively, you may request a reshipment for an additional shipping fee.

7. Damaged or Lost Shipments

• Damaged Items: If your order arrives damaged, please contact us within 7 days of receipt at info@rosereverie.shop with photos of the damaged items and packaging. We will work with you and the carrier to resolve the issue, which may include a replacement or refund, per our Return Policy.

• Lost Shipments: If your order is lost in transit, please contact us within 14 days of the estimated delivery date. We will investigate with the carrier and provide a resolution, which may include a replacement or refund.

8. Contact Information

For questions or concerns regarding this Shipping Policy or your order’s shipping status, please contact us at:

• Email: info@rosereverie.shop

• Phone:  +1 919-497-4116

• Address: 169 ]ennifer Lane.

  North Carolina, NC 27549, United States

9. Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on the Site or via email. Your continued use of the Site after such changes constitutes your acceptance of the revised policy.

Thank you for shopping with rosereverie.shop. We strive to deliver your order promptly and securely.