Privacy policy

Privacy Policy for Rosereverie.shop 

Welcome to Rosereverie.shop, operated by Rosereverie.shop ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (the "Site") at rosereverie.shop, make purchases of women's clothing, or interact with our services. By using the Site, you agree to the terms of this Privacy Policy, which is incorporated into our Terms of Service.

1. Information We Collect

We collect the following types of information:

1.1. Personal Information

Information you provide directly, such as:

  • Contact Information: Name, email address, phone number, and mailing address provided during account creation, checkout, or customer service interactions.

  • Payment Information: Credit/debit card details or other payment method information processed through our secure payment gateway. We do not store full payment details on our servers.

  • Account Information: Login credentials, order history, and preferences if you create an account on the Site.

  • User-Generated Content: Reviews, comments, or other content you submit to the Site.

1.2. Automatically Collected Information

Information collected through your use of the Site, including:

  • Device and Usage Data: IP address, browser type, operating system, device type, pages visited, time spent on the Site, and referring URLs.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Site performance, and deliver personalized content. You can manage cookie preferences through your browser settings.

  • Geolocation Data: Approximate location based on your IP address to tailor shipping options or comply with local tax regulations.

1.3. Information from Third Parties

We may receive information from third parties, such as:

  • Analytics providers (e.g., Google Analytics) for Site usage data.

  • Payment processors for transaction verification.

  • Marketing partners for promotional campaigns, if you opt in.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, returns, and customer support.

  • Account Management: To manage your account, provide personalized recommendations, and maintain order history.

  • Marketing and Communications: To send you promotional emails, newsletters, or offers, if you opt in (e.g., by subscribing to our Friends and Family Mailing List). You can unsubscribe at any time via the link in our emails.

  • Site Improvement: To analyze Site usage, improve functionality, and enhance user experience.

  • Legal Compliance: To comply with applicable laws, regulations, or legal processes, such as tax reporting or fraud prevention.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Trusted third parties who assist with payment processing, shipping, website hosting, analytics, or marketing (e.g., USPS, FedEx, Google Analytics). These providers are contractually obligated to protect your information.

  • Legal Authorities: When required by law, such as in response to a subpoena, court order, or to prevent fraud or illegal activity.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We do not sell your personal information to third parties for their own marketing purposes.

4. Your Rights and Choices

Depending on your location, you may have the following rights under laws like the CCPA:

  • Access: Request a copy of the personal information we hold about you.

  • Deletion: Request deletion of your personal information, subject to certain exceptions (e.g., legal obligations).

  • Opt-Out: Opt out of the sale of your personal information (note: we do not sell your information).

  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights. To exercise these rights, contact us at info@rosereverie.shop. We will respond within the timeframes required by law (e.g., 45 days under CCPA).

5. Cookies and Tracking

We use cookies to:

  • Ensure Site functionality (e.g., maintaining your shopping cart).

  • Analyze Site performance and user behavior.

  • Deliver personalized ads, if you consent. You can disable cookies through your browser settings, but this may affect Site functionality. For more details, see our Cookie Policy (if available on the Site).

6. Data Security

We implement reasonable security measures, such as encryption and secure payment gateways, to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. For example:

  • Order information is retained for 7 years to comply with tax and accounting requirements.

  • Account information is retained until you request deletion or your account becomes inactive for 2 years.

8. International Data Transfers

If you access the Site from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the Site, you consent to such transfers.

9. Children’s Privacy

The Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us to request its deletion.

10. Third-Party Links

The Site may contain links to third-party websites (e.g., payment processors, social media). We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.

11. Contact Information

For questions, concerns, or to exercise your privacy rights, please contact us at:

  • Email: info@rosereverie.shop

  • Phone: +1 919-497-4116

  • Address: 169 ]ennifer Lane.

    North Carolina, NC 27549, United States

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on the Site or via email. Your continued use of the Site after such changes constitutes your acceptance of the revised policy.

Thank you for shopping at rosereverie.shop. We are committed to protecting your privacy and providing a secure shopping experience.